Business function/technology: Customer Relationship Management (CRM)
BKA Solutions provides our clients with advisory, strategic, and practical digital transformation solutions to align operations with their business strategies and goals. We execute and deliver project success through collaborative and agile approaches. Focusing on people, process, and technology, we guide our base of clients and build their internal core competencies for both dramatic results and continual value-added improvements.
We offer services in project management, system audits, business process improvements, reporting/BI/data analytics, SYSPRO ERP upgrades/implementation, integrations, training, and support.
We have worked with over 2000 businesses all across the globe with the majority of our customers in Canada. We help businesses adopt new technologies (advisory), and we have proprietary integration software (built and maintained in Canada).
We work with leading brands such as Readers Digest, Walmart Health Clinics, and Municipal Property Assessment Corporation (MPAC.CA – Ontario’s Property Tax Regulatory Body).
We specialize in data management: CRM, Accounting/Inventory, ERP, Analytics, and Integration Middleware.
Korah Limited, established in 2011 is an IT company based in the Greater Toronto Area. Our seasoned IT professional service team has been optimizing CX and operational efficiency for our clients in telecommunication, finance, public and other sectors. With our client interaction hub (ccRobot.ai) powered by artificial intelligence, machine learning, natural language process and omni-channel conversational UI, client interactions in almost any business processes can be automated and unified to deliver personalized self-service using customers’ preferred digital channels and languages to win the hearts of your clients. Our clients have been saving millions of dollars every year while the end customers experienced great customer journeys.
In addition to automating human-to-human interactions, business insights can be discovered from client behavior. It enables our clients to adapt quickly to the ever-changing business environment. Introducing ccRobot.ai – the AI platform that’s revolutionizing the way businesses operate! Our cutting-edge technology automates both internal and external client interactions, saving you millions of dollars in the process. From Service Canada to other leading public sector organizations and various industries, our platform has delivered exceptional results.
With ccRobot.ai, you can personalize and unify the user experience across digital channels to deliver an outstanding client journey. Your clients can use their preferred channels and languages anywhere and anytime. Plus, by studying client interactions funneled through the CX hub, you can uncover invaluable business insights to take your organization to the next level.
Don’t miss out on the opportunity to experience the power of ccRobot.ai for yourself. Contact us today to learn more!